Legal

Privacy Policy

How we collect, use, and protect your personal information at Mittal Homes.

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🔒 Your privacy matters to us. We collect only the information needed for your tenancy and legal compliance. We never sell your data.

1 Information We Collect

We collect personal information including your name, contact details, government-issued ID (Aadhaar, PAN), passport-size photograph, employer details, reporting manager details, parents/guardian details, and emergency contacts — required for tenancy documentation and legal compliance.

2 Why We Collect It

Your information is collected and used for:

3 Data Security

All personal documents submitted are stored securely and accessed only by authorised personnel of Mittal Homes. We take reasonable steps to protect your data from unauthorised access or disclosure.

4 CCTV Surveillance

Common areas of the property are under 24/7 CCTV surveillance for the safety of all residents. This footage is stored securely and accessed only when required for security or dispute resolution purposes.

5 WhatsApp & Communication

When you contact us via WhatsApp, phone, or the website enquiry form, your contact details are used solely to respond to your enquiry and manage your stay. We may send you updates regarding your accommodation via WhatsApp. You may opt out of non-essential communications at any time.

6 Police Verification Data

All data collected for police verification is submitted to the relevant government authorities as required by law. This is mandatory for all residents. We use a licensed consultant for this purpose and the cost is ₹1,000 (one-time).

7 Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes. Data is shared only with:

8 Data Retention

We retain your personal information for the duration of your stay and for a period thereafter as required by applicable laws and for dispute resolution purposes.

9 Your Rights

You have the right to request access to the personal data we hold about you. For any privacy concerns or requests, please contact us directly.

10 Contact for Privacy Concerns

For any privacy-related concerns or requests, please contact:

Phone/WhatsApp: +91 77158 35072
Address: Shah Arcade II, Rani Sati Road / Shagun CHS, Malad East, Mumbai 400097

This Privacy Policy was last updated: May 2025